Shipping Information
Last updated: May 23, 2025
1. Delivery of Products
1.1 Territorial scope
Delivery is expected in Europe . To find out if we ship to other countries, contact us before purchasing.
1.2 Obligation to deliver
The obligation is fulfilled when the Product is transferred into your actual possession or into that of a third party designated by you (other than the carrier).
1.3 Delivery times
Delivery time is 5 working days from the order placement (indicative term). The Seller reserves the right to deliver within a maximum of 30 days from the order.
1.4 Verification and transfer of risk
Risk of loss or damage passes to you or your representative when you take possession of the Product. Always check that:
- The number of packages is correct.
- The packaging is intact (not damaged, wet or tampered with).
In case of anomalies, accept with reservation on the transport document and immediately report to the Seller. If the package is visibly tampered with, contact us immediately.
1.5 Pickup point
At this time, we do not offer collection from third-party locations other than the address provided at checkout. Please check the Site periodically: we may make this option available in the future.
1.6 In-Store Pickup
You can choose “Collect in Store” at the points of sale indicated on the Site at the time of checkout. The available points are:
- Formia (LT) – Via Don Luigi Sturzo, 41, 04023 Formia (LT)
- Formia (LT) – Via Olivastro Spaventola, snc, 04023 Formia (LT)
When the Product is ready, we will send you a notification. The collection must take place during the opening hours of the store, presenting the purchase document (or delegation).
2. Processing and delivery times
- Order preparation : 1–2 working days
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Standard delivery :
- Italy : 2–3 working days
- Continental Europe : 3–5 working days
- Islands and remote areas (e.g. Balearics, Corsica): 5–7 working days
- Express delivery : contact us for costs and availability
The times indicated start from the working day following the completion of the order preparation.
3. Shipping areas and costs
3.2 Italy
3.1 Europe
For any clarification or special need, our Customer Service is at your disposal! Contact us via chat or call us or write to us .