Terms of Sale

Last updated: May 22, 2025

1. Object and scope of application

These General Conditions of Sale govern the online sale of food products (pasta, sauces, preserves) offered by “Pastificio Dante Dina” through this e-commerce site. They apply to all orders placed, unless otherwise agreed in writing.

2. Product information

  • Description: each product is accompanied by a sheet with characteristics, ingredients, nutritional values and usage recommendations.
  • Availability: the stock status is updated in real time. In case of unavailability, You will be informed by email and can choose between waiting or a refund.

3. Prices

Prices are expressed in Euro (€) and include VAT (22% or reduced rate). Shipping costs are calculated at checkout based on weight, destination and delivery method.

4. Payment Methods

  • Credit Card (Visa, MasterCard, Amex)
  • Apple Pay

5. Conclusion of the contract

The contract is concluded upon receipt of confirmation of acceptance of the order by us, sent by email with summary and order code.

6. Delivery

  • Preparation: 1–2 working days
  • Shipping Italy: 2–5 working days
  • Shipping Europe: 5–10 working days

Any delays due to the courier or force majeure are not attributable to the seller. Storage or return costs due to unavailability are the responsibility of the Customer.

7. Right of withdrawal

The consumer can withdraw within 14 days of receiving the goods (Legislative Decree 206/2005). Return at Customer's expense; refund of products and standard delivery costs within 14 days of receiving the return.

Note: Returns are not permitted for products that have already been opened or unsealed.

8. Warranties and responsibilities

24-month legal guarantee of conformity for consumers. Report defects within 2 days working days from receipt with photo and description.

9. Ownership of goods

They remain the property of Pastificio Dante Dina until full payment of the price (art. 1523 cc).

10. Assistance and complaints

Email: info@pastificiodantedina.com
Tel: +39 0771 22013 (Mon–Fri 9:00–17:00)

11. Privacy and data processing

The data will be processed according to the GDPR (EU Reg. 2016/679). Consult our Privacy Policy for details.

12. Applicable law and competent court

Italian law. Competent court: for consumers, the court of residence; for professionals, Turin.